Vital records are the official government documents that establish key life events — primarily birth certificates, marriage certificates, and death certificates. These are the documents most often required for passport applications, citizenship claims, estate matters, school enrollment, and legal proceedings.

We work with the vital records/registry offices across all 15 CARICOM countries we serve: Antigua and Barbuda, The Bahamas, Barbados, Belize, Dominica, Grenada, Guyana, Haiti, Jamaica, Montserrat, Saint Lucia, Saint Kitts and Nevis, St. Vincent & the Grenadines, Suriname, and Trinidad and Tobago.

That's exactly the gap we fill. You provide us the details of the record you need and any supporting information you have, and we handle the correspondence, submission, and retrieval directly with the relevant registry office on your behalf — so you never have to fly down, stand in a government line, or navigate an unfamiliar bureaucracy yourself.

Typically: the full name(s) on the record, the approximate date of the event (birth, marriage, or death), the parish or district where it occurred if known, and your relationship to the person on the record if you're requesting it on someone else's behalf. The more detail you can give us upfront, the faster the registry office can locate the record.

Yes — this is one of our most common requests, especially for clients pursuing citizenship by descent who need a parent's or grandparent's original birth or marriage certificate. Depending on the country and the registry's requirements, you may need to provide a signed authorization or proof of relationship, which we'll guide you through.

It depends on the country and the specific registry office's procedures — some accept a signed letter of authorization, others have their own required form. We'll tell you exactly what's needed for your specific record and country once we've reviewed your case, so you're not guessing.

This depends on what you need it for and what the issuing country offers. Many vital records can be issued as certified copies suitable for passport or citizenship applications. If your intended use requires the document to be legalized for use in another country, we can advise whether an apostille or further authentication is available and needed.

Timelines vary by country and by how easily the original record can be located — some registries respond in a few weeks, others take longer, particularly for older records or those requiring an in-person search. We'll give you a realistic estimate specific to your country and case once we begin.

Older records, especially those predating computerized registries, sometimes require a manual archive search. This is where our concierge approach matters most — we know how to work with each registry's actual procedures rather than relying on outdated online information, and we follow up directly rather than leaving you to chase a government office yourself.

Name misspellings, transposed dates, and other clerical discrepancies are common on older Caribbean vital records. We can advise on whether a correction or amendment is possible through the issuing registry, and help you understand what documentation that process typically requires.

Every case includes our service fee for the guidance, coordination, and handling involved, plus any government or registry fees charged directly by the issuing office (certificate fees, search fees, courier costs, etc.). We'll give you a clear breakdown of both before any work begins.

Yes. See our Data Protection & Security page for details on how we handle client information, including the third-party services involved in submitting and processing requests.

See our Refund & Cancellation Policy for full details — in short, refund eligibility depends on whether your request has already been submitted to the registry office.